About Clinic Bethanien

Skilled staff, personal, meticulous and genuine care plus state-of-the-art technology: that is what Privatklinik Bethanien is all about. Medical treatment of the highest quality, skilled nursing care, sophisticated hotel services, diligence and absolute discretion are a matter of course for us. With around 180 accredited physicians, Privatklinik Bethanien has a wide range of services at its disposal. Over 5,000 in-patients and part-residential patients are treated each year. Privatklinik Bethanien is situated in a prime position on the Zürichberg hill with a beautiful view over Lake Zurich and the city. You can count on our experience and expertise, and trust us to organise your stay in a professional way according to your wishes, because your health matters to us.

We arethe top private clinic on the Zürichberg and differentiate ourselves through our first-class medical and patient care, exclusivity, ambience and our excellent hotel services, all of which focus on the patients.

RANGE OF SERVICES

The range of services at Privatklinik Bethanien are mainly in the areas of general surgery, gynaecology and obstetrics, ear, nose and throat illnesses (ENT), internal medicine, maxillary and facial surgery, orthopaedic surgery, plastic and reconstructive surgery, urology and visceral surgery.

Our highly qualified are carefully selected and appropriately enhance our existing team of accredited physicians. An inpatient emergency unit is covered around the clock by the internal team of physicians.

HOTEL SERVICE

Why we stand out: we are the first hospital in Switzerland where trained hotel professionals take on the hospitality role for our discerning customers, and have done since 1994. We pamper you in a hotel ambience. The interior is fitted with tasteful modern comforts and the high-class cuisine makes your stay a pleasant experience – for friends and relatives too. Many years experience and a tried and tested concept ensure optimum cooperation and a clear allocation of responsibility between the hotel service and patient care.

  • Room Service
  • Kitchen and cuisine
  • Restaurant
  • Other services

ROOM SERVICE

Established professionals from the hotel industry look after your individual needs, adapting to your personal daily routine. Experienced room service staff are on hand to advise you on all culinary matters.

From being welcomed to our clinic until the day you depart, they are the link between patients, the individual hotel departments and all non-medical services (catering, newspapers, room service, table reservations in the Bistro restaurant)

Daily 7.00 a.m. to 7.30 p.m.

KITCHEN AND CUISINE

We are convinced that high-class cuisine makes an important contribution to body and soul and has a positive effect on recovery. That’s why we offer seasonal daily menus and a wide variety of à la carte dishes from our kitchen.

As well as full meals, we serve light meals, gluten-free meals, diabetic and low-calorie meals, plus low-cholesterol and vegetarian dishes.

For special culinary requests, please contact the Room Service staff.

Restaurant

You and your guests are very welcome in our waiter-service restaurant “Bistro”. As well as seasonal à la carte and set menu dishes, we offer an interesting range of choice wines and selected teas for gourmets. You can also take the table d’hôte – with no surcharge – in our refined Bistro. Every Tuesday and Thursday we enjoy discreet piano music.

Restaurant Bistro – daily 8.00 a.m. to 9.00 p.m. (kitchen until 8.00 p.m.)

You can also meet your guests in theself-service “Intermezzo”. This offers menus that change daily, an extensive salad buffet and a wide range of snacks.

Restaurant Intermezzo (self-service) – daily 6.30 a.m. to 7.00 p.m. (hot food from 11.30 a.m. to 1.30 p.m. and 4.45 to 7.00 p.m.)

Complementary services

Kiosk / Reception

At Reception you will find a wide selection of newspapers, magazines, books, gift items and cosmetics.
Daily 7.00 a.m. to 9.00 p.m.

Reception

Mon-Fri 6.30 a.m. to 9.30 p.m.
Sat / Sun / nationwide public holidays 7.00 a.m. to 9.30 p.m.

Podiatry / Hairdresser

You now have time to do those thingsyou always wanted t on request we are happy to organise a hair stylist for you or arrange an appointment with a podiatrist. Please contact the nursing staff for your personal appointments.

Laundry and Dry Cleaning service

The Laundry and Dry Cleaning service rounds off our hotel services. Your clothes will be cleaned and returned within one day according to your wishes.

MISSION STATEMENT - OUR VALUES AND PRINCIPLES

Patients and partners
We deal with our patients and partners in a personal, meticulous and genuine way. We go into their individual requirements with skill and sincerity.

Innovation and development
We work continuously on improving efficient processes which are oriented to the needs of our patients and partners.

Our management and employee development is oriented to the principle
Challenge – encourage- develop
We support the training and further education of our employees on an individual basis, taking into consideration specific corporate requirements.

Processes
Our processes are well known, interconnected and are modelled on the principles of quality and efficiency.

Finances
We are profit and future-oriented and work entrepreneurially.

QUALITY CERTIFICATION

Certifications in accordance with ISO 9001-2000 and membership of Swiss Leading Hospitals (certification in accordance with EFQM) are proof of a high level of quality awareness. All areas of the clinic are “put to the test” for processes and performance time and again, so that what we have achieved can be superseded by something even better.

SAFETY

Functionality and safety behind the scenes

As a patient in the hospital you naturally expect medical and nursing care of a high standard. Another completely different, less visible area must also meet those standards: the behind the scenes management of the building and the organisation in case of an emergency.

 

CONTACTS

Please contact us for any questions and inquiries you might have:

 
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